Payment, shipping & return policy

Payment methods

The Mystical Garden offers the following safe payment methods: 

  • iDeal 
  • Sofort Banking
  • Apple Pay
  • Creditcard (Mastercard, Maestro, American Express and Visa) 

 

Shipping

We at The Mystical Garden try our hardest to create and ship your package fast so that our lovely customers can enjoy our products filled with love and intention as soon as possible ♥

Once we receive the confirmation of the order payment we'll start with the creating and packaging process so that we can ship it towards you ♥

Duration

The Mystical Garden ships packages with PostNL delivery service. The Mystical Garden is a one woman owned business, therefore it might take some time for you to receive your order. I try my best to ship your order as soon as possible. Keep in mind that your order is fully handmade with love and time by just one person, so it will take some time as I want each order to be made with intention and care.

Please note and understand! The processing time of your order can lead upto 1.5 months due to the high volume of incoming orders. If you want to place an order as a gift for a loved one, please contact me before you place an order to see if there is room at that moment for me to ship it sooner. As soon asyourorder is shipped you'll receive an e-mail with your Track & Trace for estimated arrival date and tracking information.  

Free Shipping

The Mystical Garden offers free shipping* for orders over €85,00.

* For now free shipping is only available for the next countries: 

🇳🇱 The Netherlands

🇧🇪 Belgium

🇬🇧 UK

🇩🇪 Germany

🇫🇷 France 

🇮🇹 Italy

🇪🇸 Spain

🇱🇺 Luxembourg

🇲🇨 Monaco

🇦🇹 Austria

 

Return policy

If you want to return any ordered product please send us an e-mail info@themysticalgarden.nl within 14 (fourteen) days, after e-mailing us you will receive an instruction on how to return your package.