FAQ
Frequently Asked Questions (FAQ)
✨ About The Mystical Garden
Where are you based?
The Mystical Garden is based in Rotterdam, The Netherlands. All products are handcrafted with care in our atelier and shipped worldwide.
What kind of products do you offer?
I specialise in handcrafted spiritual and manifestation tools, infused with healing herbs and crystals to enhance their powers, including:
- Manifestation Candles – Made from non-toxic canola/rapeseed wax and infused with herbs and crystals. Each candle is crafted to harness the natural energies of the herbs and crystals, allowing you to tap into their healing powers as you manifest your intentions.
- Herbal Blends – Versatile mixes that can be used as tea, in steam baths, or burned as incense. These blends are made from healing herbs known for their calming, cleansing, and energizing effects, allowing you to benefit from their powers in various ways.
- Spell Jars – Sealed with intention, using a powerful blend of herbs, crystals, and affirmations. Each herb and crystal is chosen for its specific energy and healing properties, supporting your manifestations and spiritual journey.
Every product is handmade with care and crafted to align with your manifestations, bringing the healing power of herbs and crystals into your daily life.
Do you offer workshops?
Yes! I offer workshops where you can learn more about herbalism, manifestation, and candle magic. If you're interested in expanding your knowledge and connecting with like-minded people, click here to check out our upcoming workshops and events!
Do you offer wholesale?
Yes, I do offer wholesale for businesses and retailers who are interested in carrying The Mystical Garden’s products. If you’d like to inquire about wholesale pricing and terms, click here to fill out the form and get in touch with me!
🕯️ Manifestation Candles
What makes your candles different?
My candles are all handmade from non-toxic, eco-friendly canola/rapeseed wax—a safer and more sustainable alternative to paraffin or soy wax. Each candle is infused with hand-selected herbs and crystals, charged with intention, and designed to support your manifestations.
How do I use a manifestation candle?
- Before lighting, set your intention and visualize your desire.
- Light the candle in a calm space and focus on your manifestation.
Never leave a burning candle unattended. Always read the Burning Instruction card included in your package.
🌿 Herbal Blends
How can I use the herbal blends?
My handcrafted, hand-selected herbal blends are versatile and can be used in multiple ways:
- 🍵 As tea – Steep in hot water for a soothing, magical drink.
- 💆♀️ As a steam bath – Add to hot water for an aromatic facial or ritual bath.
- 💨 As incense – Burn on charcoal to cleanse your space.
Are your herbal blends safe for consumption?
Yes! My herbal blends are made from high-quality, natural ingredients. However, if you have allergies, are pregnant, or have health concerns, consult with a professional before use.
I'm not into spirituality, but your candles are beautiful. Can I still use them?
Of course! You don't need to be into spirituality to enjoy my candles. They are made with natural, non-toxic ingredients and are perfect for creating a calming, cozy atmosphere. Whether you're using them for their soothing scents or as a beautiful decoration, they can be enjoyed by anyone, regardless of their spiritual beliefs.
🔮 Spell Jars
How does a Spell Jar work?
Spell Jars are long-lasting manifestation tools filled with a powerful combination of herbs, flowers, crystals, oils, and a written affirmation. Once sealed, the energy within continuously supports your intention. Keep it in a sacred space, on your altar, near your bed, or carry it with you for continuous energetic support.
Can I open my Spell Jar?
No, opening the jar releases the sealed energy and disrupts its magic. For the best results, keep it intact and let it work naturally.
📦 Orders & Shipping
Where do you ship?
I currently ship to the following countries:
🇪🇺 Europe
🇳🇱 The Netherlands
🇧🇪 Belgium
🇩🇪 Germany
🇪🇸 Spain
🇫🇷 France
🇮🇹 Italy
🇨🇾 Cyprus
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇬🇷 Greece
🇭🇺 Hungary
🇮🇪 Ireland
🇱🇻 Latvia
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇹 Malta
🇦🇹 Austria
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇮 Slovenia
🇸🇰 Slovakia
🇨🇭 Switzerland
🇨🇿 Czech Republic
🇸🇪 Sweden
🇬🇧 UK
🇬🇧 United Kingdom
🇺🇸 US
🇺🇸 United States
🇨🇴 Colombia
🇻🇪 Venezuela
🇲🇽 Mexico
🇨🇼 Curaçao
🌍 International
🇦🇷 Argentina
🇦🇺 Australia
🇧🇷 Brazil
🇨🇦 Canada
🇰🇷 South Korea
🇳🇿 New Zealand
🇳🇬 Nigeria
🇲🇨 Monaco
🇹🇹 Trinidad & Tobago
🇺🇸 United States (listed again here for clarity)
If your country is not listed, feel free to reach out!
How long will my order take?
Since all products are handmade with love and care by just one person, processing times can vary depending on order volume. Please understand it can take anywhere from a week up to a month to process your order before shipping.
Once your order has shipped, delivery times depend on your location:
- Netherlands: 1-2 business days
- Europe: 2-4 business days
- UK: 3-7 business days
- USA & International: 5-14 business days
I need my order for a special day or in a rush, can you help?
If your order is for a specific occasion or needs to be rushed, please contact me before placing your order so I can check if I can prioritise it. I will do my best to accommodate your request!
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email.
💕 Returns & Refunds
Can I return or exchange my order?
Due to the nature of our products, I do not accept returns or exchanges. However, if your order arrives damaged, please contact me (with photos of the damaged goods) within 7 days, and I’ll make it right.
🌙 Contact & Support
How can I reach you?
📧 Email: info@themysticalgarden.nl
📩 Instagram: @themysticalgarden.shop